She doesn't feel at all like she's being nice to him. She feels like she's been terrible and cruel and not like herself at all, but she's been so thrown by everything that's happened over the past several minutes that she isn't sure what else could have been expected of her.

"You're new here," she says. "I can't just leave you to figure it all out by yourself. Speaking of which, we should probably get you your package. Everyone gets one when they arrive here and it'll have a bunch of stuff for you. Including an apartment key and the number of the place you'll be living."